Just to Fill the Blog

Welcome! Please wait while we contact the next available Marriott Vacation Specialist...All agents are currently busy. Please stand by.

An agent will be with you in a moment. Thank you for your patience. (me: you’re welcome).

The next available Agent will be with you in a moment.

All agents are currently busy. Please stand by. (me:  okay, I’ll sit, though).

An agent will be with you in a moment. Thank you for your patience.

The next available Agent will be with you in a moment.

All agents are currently busy. Please stand by. (la, la, la, la, la)

Hi! My name is Charlotte. How may I help you?

Customer:  Hi there- I believe I booked ten days at the Really Cool Resort in 2013 and would like confirmation, please. I used xx points.

Charlotte:  okay give me a few minutes.

Charlotte:  Do you have a confirmation number>

Charlotte:  ?

Customer:  No, I tried to trace the transaction history because it gave me an error, that's why I'm contacting you.

Charlotte:  When were you trying to book it?

Charlotte:  and what date were you booking it for?

Customer:  Within the last hour. I placed a hold and then confirmed within fifteen minutes. Date was approximately xxxx, although we're flexible for the three bedroom villa.

Charlotte:  let me take a look just a moment.

Charlotte:  I am not seeing the reservation if you didn't get a confirmation # and error then it didn't go through.

Customer:  Can you book it for me or do I have to do it again?

Charlotte:  What property were you doing it for?

Customer:  The Really Cool Resort in Hawaii. Oh please oh please oh please. :)

Charlotte:  since you asked nicely with a smiley face give me a minute 10 nights right?

Customer:  Okay, I'll wait here.

Charlotte:  I have a Island view starting on xxx for 10 nights for 2 bedroom for xx vacation club points.

Customer:  Any three bedrooms regardless of dates around then? Island view is fine, thank you.

Charlotte:  I have a 3 bedroom island view for xx would you like me to book it?

Customer:  YES!!

Charlotte:  okay give me a moment.

Charlotte:  I booked you in a 3 bedroom island view room for xx vacation club points. xxx, 2013- xxx, 2013 for xxx vacation club points. Conformation # .xxx if you need to cancel or change the reservation make sure you do it 60 days prior from the reservation. I'll be sending you an e-mail conformation to none of your business.com.

Customer:  Oh, oh, oh. May your web be full of flies and not all your friends be pigs. sorry, i had to say it.

Charlotte:  haha made me laugh glad I can make your evening.

Customer:  You're the best! Thanks, girl!!